Viki Sentiment Enterprise goes 2.0! Let's take a quick look at some of its new features and discover why Viki Sentiment is the right Social Management Tool for you.
Since its first release, Viki Sentiment platform has been successfully used by companies and users for sentiment analysis and web reputation monitoring. Its unique core technology, VIKI Core, granted an in-depth analysis of conversations, thus allowing the automatic extraction of useful information, as long as sentiment values.
The tech team at Software Evolution worked hard for several months to create a brand new platform for this 2.0 release, introducing new features, enhancements and feedbacks from customers.
The first major improvement comes from the fusion of two important types of analysis: qualitative and quantitative. With this release, Viki Sentiment Enterprise is either a social listening and analysis tool.
which is the difference between qualitative and quantitative analysis? A simple example will be handy.
Suppose you are a famous rock star, and million of fans talk about you over the web; by using a traditional social listening tool, you will be happy to see how your popularity grows, your influence goes up, etc. etc.
At a certain point, you make a public declaration that your fans don't like at all, so they all start writing bad things about you. What's the reflected result on your traditional social listening tool? Probably, an increase in popularity.
How's this possible? This is because most of the platforms available just perform listening and analysis over numerical quantities. By using Viki Sentiment, our famous rock star would see a sentiment value drop, together with detailed information about all the bad things people are writing about him.
What about other news and improvements? In a nutshell:
Take a look at the new dedicated website for the Enterprise version at:
We will be glad to hear from you!